What We Do


Services

We create and maintain strong relationships with commercial and Federal customers by bringing the right level of expertise and technology in a cost-effective manner utilizing industry best practices (ISO 9001:2015, ITIL, CMMI, and PMBOK). We work hard to maintain an understanding of what our customers expect, and we take pride in our delivery.

Fingerprinting Services Service Desk Operations Education and Training Design Cyber Security Healthcare IM/IT Information Technology Ops Solution Engineering Strategic Business Supply Chain Mgmt & Logistics

Fingerprint Services

Fingerprinting Services for the Dayton, OH, and surrounding areas

Creek Technologies Company offers electronic fingerprint services via Livescan equipment in accordance with Defense Security Service - Secure Web Fingerprint Transmission (DSS SWFT) requirement as well as FBI and BCI (OHIO) fingerprint services as a WebCheck approved facility.

As the best value fingerprinting service in the Miami Valley, our fingerprinting services (FBI, BCI, and SWFT) provide an agile and flexible solution that allows your company and employees to receive an electronic fingerprint file from a third-party, WebCheck and FPCheck approved vendor. We also provide mobile fingerprinting services within a 10-mile radius for customers with ten or more employees who require fingerprints.

We now offer online appointment scheduling – appointments are available Monday through Friday, 9:30am to 4:30pm. We recommend downloading and completing the request form before your scheduled appointment time.

SWFT - $60 | FBI & BCI - $70 | FBI only - $45 | BCI only - $40 | 10% Military discount offered

Schedule Appointment

Service Desk Operations

We Provide Solutions and Deliver Results!

Our 24/7/365 Service Desk operations are delivered through a highly trained workforce certified in service provision; we utilize tools to provide efficient, cost-effective services to all our customers.

CreekTech Enterprise Service Desk Support – based on IT service management (ITSM) as defined by the Information Technology Infrastructure Library (ITIL) – is central to the IT services we provide. Our Service Desk Technicians are certified in accordance with DoD 8570.01-M requirements. We ensure reliability, availability, and continuity of IT services through process-driven approaches based on time-tested procedures targeted to each customer.

Our IT Service Desk provides a central point of contact for managed Tier 1 through Tier 3 support. This single point solves problems at the lowest level, while maintaining reachback to more technical support if needed. CreekTech has the experience to transition customers from traditional help desks to a centralized service desk, standardizing service across the domain.

CreekTech provides simple and efficient resolution for a range of issues – from easy fixes like a forgotten password to complex issues that require a team-driven solution with suppliers.

We focus on the full life cycle of service request management and conduct root cause analysis to help prevent recurrence.

Education and Training Design

Solutions meet requirements

Investment in talent management is expensive; guessing at what people need to produce future business capabilities costs even more. CreekTech’s educational and training support solutions incorporate a capabilities-based competencies assessment approach. We apply a dynamic future capabilities architecture that changes as other key external and internal factors change so we can lead and inform the education and training requirement.

Performance Based Solutions

Creek Technologies provides education and training solutions that enable our clients to reach their organizational performance goals. By mapping the organizational core tasks to that of groups and individuals, Creek Technologies designs, develops, and delivers quality education and training measured by organizational performance assessment, not just course completion.

Creek Technologies helps organizations bring learning to people by employing an employee-centric design, using design thinking, and building a new learning architecture. Creek Technologies and its team members provide the IT, learning management, and business assessment tools and training you need to empower client management to smoothly transition to new tools and processes. The true power of CreekTech’ solutions comes from a learning architecture that creates organization’s ability to integrate education/training into the day-to-day processes and operations of the business, transforming the way people interact and create value.

Service Offerings

  • Strategy Development
  • Strategic Human Capital Management
  • Performance Management
  • Competency Development and Management
  • Learning Services
  • Workforce Planning
  • Learning and Development

Talent Management based on Future Work Requirements

Given the developing workforce characteristics and preferred work and learning styles, Creek Technologies’ learning and development solutions incorporate important elements – social-based learning, 24/7 access to learning, instructor-led engagement, peer-to-peer accelerated on ramps, blended classrooms, and virtual training.

Creek Technologies’ talent management learning design makes the link between corporate goals, organizational work, department and group tasks, and individual tasks to learning objectives and content that is fully transparent and understandable. Creek Technologies’ education and training solutions are never ‘training for training sake.’ Work and learning are inexorably connected in all instructional design. Contextualization—understanding, personalizing, relating and curating content—is more important than the content itself.

Homeland Security Education

Creek Technologies delivers Homeland Security education supporting the Naval Postgraduate School (NPS) Center for Homeland Defense and Security (CHDS). CHDS is the nation’s premier provider of homeland security graduate and executive level education sponsored by the U.S. Department of Homeland Security (DHS) Federal Emergency Management Agency (FEMA). Together, DHS/FEMA and CHDS partner to develop and deliver homeland security programs across a wide spectrum of homeland security disciplines to federal, state, local, territorial and tribal agencies.

Creek Technologies is the prime contractor for CHDS responsible for delivering the Center’s homeland security education programs, which includes the Master’s Degree in Homeland Security, Advanced Thinking in Homeland Security (HSx), Emergence Homeland Security Program, Executive Leaders Programs (ELP), Executive Education Seminars conducted by Mobile Education Team (MET), University and Agency Partnership Initiative (UAPI), online self-study homeland security courses, Homeland Security Digital Library (HDSL) and the Homeland Security Affairs Journal (HSAJ).

Areas of Impact

Clients report that Creek Technologies’ educational and training solutions improve the following:

  • Corporate Learning Agility
  • Innovation
  • Employee Productivity
  • Employee Retention
  • Customer Satisfaction
  • Customer Responsiveness
  • Lower Total Workforce Costs
  • Market Share
  • An Agile Workforce

Cyber Security

Protection from digital threats, today and tomorrow

CreekTech ensures corporate and personal privacy, protection of data, and redundancy to preclude loss of data. Our cybersecurity experience maintains pace with an ever-increasing threat and probability of attacks.

Cybersecurity capabilities Include:

  • Risk Assessment and Management
  • Acquisition Management Support
  • Enterprise Architecture
  • Business Needs Assessment
  • Portfolio Management
  • Program Management Support
  • Vector Relational Modeling
  • War-gaming Simulations
  • Certification and Accreditation (DIACAP and RMF)

Healthcare IM/IT

HIPAA-trained staff and a PII-experienced workforce

Creek Technologies offers solution-driven Healthcare IM/IT Support Services to DoD/VA hospitals and Medical Treatment Facilities (MTF), improving healthcare services by implementing mission and patient systems. We provide network operations, cyber security and IA, software development, enterprise systems management, Health Insurance Portability and Accountability Act (HIPPA) and Federal Information Security Management Act (FISMA) compliance, data analysis and data management. We also support healthcare benefit programs and improve the quality and timeliness of healthcare services provided to public health and medical personnel worldwide.

Our solutions offer high-fidelity interactions among patients and their practitioners and preserve the integrity of payments made under Federal health entitlement programs. Our capabilities and infrastructure support all aspects of health IT and informatics, including the following:

  • Strategic Planning / Consulting / Portfolio Management (PfM)
  • Enterprise Architecture and Virtual Desktop Infrastructure
  • Data/System Consolidation, Migration, and Modernization
  • Preparedness and Contingency Planning
  • Network Engineering and System Administration
  • Database support for critical healthcare systems (AHLTA, CHCS, ESSENTRIS)
  • Application Development
  • 24/7/365 Customer Service Operations (Medical Cell Technical Support providing Tier 1 through Tier 3 support using ITIL foundational processes)
  • Network protection services (Firewall, Virus, Vulnerability scanning and mitigation, DIACAP)
  • Full Suite of telecom management, including telephony systems, switches, Operator Answering Systems

Information Technology Ops

Lifecycle management of core IT services

Our service delivery framework for enterprise network and telecommunications services focuses on key elements of Command, Control, Communications and Computers (C4), supporting transformation initiatives of Net-Centric enterprise solutions. We continually analyze and monitor enterprise system components and create systems that adapt to rapidly changing needs. We employ a knowledge-centric service-delivery assurance methodology designed to increase availability of core IT services to enterprise users. Our methodology uses network and traffic simulations to identify performance and security issues across enterprise networks, allowing our engineers to protect the enterprise systems and data that are paramount to mission continuity.

Our Enterprise IT Services include the following:

  • Infrastructure Operations and Management (Managed IT Services)
  • Outsourcing and Managed Services
  • Infrastructure Consolidation and Modernization
  • WAN/MAN/LAN Engineering Support Services
  • Continuity of Operations Planning and Disaster Recovery
  • Virtual Desktop Infrastructure
  • Application Performance and Network Management
  • Application and Business System Performance Measures
  • Network Design, Implementation, and Migration
  • Network Monitoring and Performance Evaluation
  • Scalable Multi-Site Environments
  • Data Center Modernization and Consolidation
  • Desktop Support Services / Technology Insertion

CreekTech IT Professionals are certified in accordance with DoD 8570.01-M requirements.

Solution Engineering

Secure and reliable enterprise solutions

Creek Technologies provides a full range of software development, systems engineering, and integration services to our customers. CreekTech combines innovative technologies and business process reengineering, paired with industry best practices, to deliver secure and reliable enterprise solutions that meet a diverse set of business applications and mission needs.

We deliver Massive Interoperability™ and integration of highly complex architecture and enterprise systems using Global Information Network Architecture (GINA™), which advances our customers’ legacy systems to improve their operational efficiency and increases returns on IT investments governed by portfolio management and ITIL service catalog disciplines. Our software development and systems engineering services include the following:

  • Project Planning and Management (Policy and Procedures Development)
  • Integration and interoperability using GINA proprietary software
  • COTS/GOTS Integration, Test, and Evaluation
  • Agile and Open Source Software Development
  • Legacy System Integration and Modernization
  • Object-oriented data modeling and customized API development
  • Database Design and Management / Enterprise Portal Implementation
  • Data Warehousing/Mining
  • Software/Systems Development
  • Full Systems Lifecycle Development and Deployment
  • Cloud-Based Development Testing and Quality Assurance
  • Information Sharing and Collaboration
  • Business Intelligence (BI) and Data Analytics
  • Engineering of ERP Solutions using COTS Integration
  • Custom Application and Web Development (SharePoint)
  • Enterprise Application and Data Integration
  • System and network integration

Strategic Business

Building a solutions structure

Creek Technologies provides subject matter expertise in strategic and innovation technologies to assist DoD and Civilian Agencies, and Commercial sectors to achieve growth, increase productivity and efficiency, and minimize cost. We do this through key competency areas:

  1. Enterprise Program Planning, Integration, and Management
  2. Strategy and Transformation Planning
  3. Enterprise Architecture and integration

Our strategic and innovative experiences include:

  • Integrated CIO Management Support
  • Acquisition and Program Management Support
  • Budgeting and Financial Management Support
  • Business Process Re-engineering (BPR) and Business Process Improvements
  • Business Transformation Planning
  • Business Needs Assessments and Consulting Services
  • Architecture Framework and Compliance Support
  • Portfolio Management
  • Organizational Change Management
  • Continuity of Operations (COOP) and Risk Assessment / Management

Supply Chain Mgmt & Logistics

An intellectual and organizational approach to management and integration

CreekTech provides critical service delivery for lifecycle Supply Chain Management (SCM) using cross-functional subject matter expertise in the procurement process, production and delivery of products and services to Department of Defense customers.

We use a unified discipline to integrate acquisition, supply, maintenance, and transportation functions with the physical, financial, information, and communications networks in a results-oriented approach that satisfies Joint Force materiel requirements. We assist our customers in making effective and efficient utilization of large data sets, warehousing techniques, and inventory visibility up and down the chain.

Creek engineers make effective use of our knowledge, experience, and expertise to enable our customers in developing fully informed decisions based on real-time data. Maintenance activities can be planned utilizing our supply dashboards to ensure parts are on hand for all maintenance activities.

  • Integrated Acquisition and Program Management Support
  • Performance-Based Logistics (PBL)
  • Budgeting and Financial Management Support
  • Business Process Re-engineering (BPR) and Business Process Improvements
  • Business Transformation Planning
  • Product Research Engineering
  • Integration of Legacy SCM Systems (LIMS-EV)
  • Integration and Operations of Hazardous Material Information Resource System (HMIRS)
  • Portfolio and Asset Management
  • Configuration/Data Management (CM/DM) Support
  • Supply Chain Metrics and Balanced Scorecard