Creek Technologies Company (CreekTech) was awarded a prime contract for SeaPort-e (Contract #: N00178-15-D-8151).
CreekTech is providing world class professional support services for all NAVSEA Program Executive Offices, Directorates, Warfare Centers and Field Activities utilizing the NAVSEA SeaPort Enhanced (SeaPort-e) Contract. The period of performance for SeaPort-e is April 5, 2015 through April 4, 2025 including award term options.
Additionally, CreekTech may provide limited support under this contract to other DoD, non-DoD or Joint Agencies for work that is integrally related to the product areas and missions of the Warfare Centers.
The scope of the CreekTech Team SeaPort-e contract spans all 22 Product Area Directorates (PADs). CreekTech is qualified to provide services to each of the PADs, encompassing 22 Functional Areas, across geographically diverse zones including zones 2, 4, 5 and 6.
Seaport-e Technical & Order Information:
Kristen Thornton Seaport-e Program Manager
Fax: (937) 490-4661
Seaport-e Teaming Partners
Rylex Consulting, LLC (www.rylex.com)
Seaport-e Additional Information
For addition information please refer to www.seaport.navy.mil
Quality Assurance Program
CreekTech Executive Leaders are dedicated to support the on-going needs of our Quality Assurance Procedures (QAP) and defined repeatable processes readily available to our CreekTech Program Managers. CreekTech’s Operational Excellence team provides comprehensive, focused, and customized consulting services for PMs and project teams. Our primary goal is to help all CreekTech Business Units provide total client satisfaction through effective program execution, process improvement, and implementation of best practices.
Services offered by Operational Excellence include:
- Program and Project Management Consulting
- Process Design, Development, and Implementation Support
- Excellence in Quality of Service and Quality Management
- Project Management Review Process Support
- Service Delivery and Implementation Support
- Earned Value Management Implementation Support
- ISO Standards and ITIL Implementation Support
- Focused Training on
- Service Delivery Methods
- Industry Standard and Best Practices (CMMI, ISO and ITIL)
- Project and Program Management Training
- Lifecycle Management and Process Definition
Based on this guidance and the requirements of each Task Order has a detailed quality requirements plan. These plans point to repeatable processes, reduced to documented, clear procedures, that key to cost savings and to achieving best practice solutions throughout NAVSEA. They are available for NAVSEA implementation across organizations where the CreekTech may not be performing services.
The goal of our quality control program is producing quality deliverables the first time, every time. That is not always possible. The more likely course of action is using a continuous improvement program that results in documented guides for all levels of performance. Thus, we are focusing on the processes by which functional quality requirements are applied to tasks, in-process reviews by our Management Integrated Product Team (IPT) for conformance to requirements and production quality reviews by our second level technical IPT prior to delivery. Our approach is simple, we:
- Monitor and report
- Adjust and improve
- Deliver quality of services
The focus on documented standardized processes for our activities ensures that our successful deliverables are repeated every time and we can integrate changes into our processes in a systematic, pre-trained and uninterrupted mode, producing predictable results.
The CreekTech approach is focused on defined repeatable processes, which are key to achieving documented step functions resulting in high quality with cost reductions. They form the basis for a continuous quality improvement philosophy at CreekTech.
We are monitoring and maximizing quality through a two-pronged approach. CreekTech established and maintains a program-level Quality Assurance Plan that provides primary guidance to our Team. We are using CreekTech Defined Processes as a top-level requirement. We encourage the use of our repeatable process approach, but allow proven subcontractor approaches for specific task orders.
Documented Quality Assurance
CreekTech’s approach to quality assurance is derived from our implementation of Carnegie Mellon’s Capability Maturity Model, which is the key to our management of changing processes. This provides us the best assurance of our delivering quality products on time and with consistency. At the core of this approach to managing our business processes is the development and structure of repeatable processes. All functions that are frequently performed can be documented as a series of steps necessary to be performed every time the function is initiated.
Our formal, documented quality assurance plan is designed to maximize quality without the need for rework. It includes sets of repeatable processes and associated checklists that assure that all critical functions are performed for each task. The product is checked for form, format, and technical content before final delivery to your designated technical point of contact and other designated recipients of deliverables. Each time a process is performed the user follows a checklist to verify completion of each of the various steps in the process.
At certain points during the process a third party QA check is required to be performed to verify that the procedure has been followed correctly to that point. The person performing the procedure, as well as the person doing the independent QA check, must be certified to perform the specific procedure. A matrix in the defined repeatable process identifies these qualifications. Our training plan uses this matrix to schedule additional training to increase certification and cross training of personnel across all processes.
The term "repeatable processes" does not imply that tasks are not tailored to the specific context of the requirement, but rather that many tasks can be grouped into a standard process that includes the requirement to tailor it to the specific task. Our quality control process is tailored to the tasks being executed. The task initiates:
- The planning for required actions
- The estimated of cost to perform
- The assignment of the technical POC for each task
- The performance start date for task order deliveries
- The required delivery date
- The content, forma and format of deliverables
- The designated recipient of all final deliverables
The task is the PCO’s direction to perform and to authorize the CreekTech Program Manager to interface directly with the technical point of contact and other NAVSEA personnel, and other personnel who are involved in the delivery of the services or products specified in the task.
The execution phase of our task is controlled through standardized and documented procedures. We have established a formal quality assurance plan that contains step by step processes required to perform tasks on the contract. This forms the basis for not only performance, but also for an ongoing training program for personnel with CreekTech. The Management IPT and the Technical IPTs meet frequently to review all problems we have experienced in performance or to adjust our standard processes because of deficiencies noted in quality checks of products before delivery. Our quality checks are conducted by designated, formally qualified senior personnel who must sign off their approval of the product before final delivery is made.
Each month we provide formal reports to the technical point of contact in compliance with typical reporting requirements of most tasks. This comprises the monitoring and adjustment phases of our approach to quality assurance/control. The monthly report provides a complete technical status of the task in process, if required, and the cost and labor hours expended to date.
Our final step is delivery of the finished products. Before we make the final deliverable, a qualified senior person checks the form, format and technical content. A signoff and approval indicate that we are ready to make the final deliverable. The person designated to receive the product must receive and approve the deliverable. CreekTech wants the receiver to not only approve our product, but also to assess our performance at the time of delivery. This permits the use of feedback to assess the deliverable as well as the process by which the Team provided the deliverable. Deficiencies and shortfalls in performance are compared against our repeatable processes so that corrections can be made in order to repeat our successes and improve our future performance.
A good quality control system reduces risk, but does not eliminate it. Our Program Manager is staying abreast of performance requirements and accomplishments and will step in with corrective action when necessary. For highly technical problems we are drawing from our teammates, or if necessary, go outside to get expert advice for solutions. We are making any necessary changes to our processes to correct any deficiencies and to re-train team personnel so that future performance reflects the improvements and successes will be repeated on similar tasks, achieving a truly repeatable process.
Let’s Do Business Together
At CreekTech our team of managers is committed to delivering client solutions that meet or exceed expectations. We’ll guide you through the entire procurement process, from the decision to use the vehicle through award and performance, and will be on hand to answer any questions you may have in preparing the necessary documentation.
The following Manager is dedicate to working under the NAVSEA SeaPort-e contract and is available to assist you.
Awarded Task Orders
The following list contains information on the awards made to CreekTech under their SeaPort-e prime
No current Task Orders at this time.